HANSA-PARK: Leading in Customer Service Among German Amusement Parks
Sunday, 15. October 2023,
12:29
The importance of excellent customer service in today's business world cannot be overstated. In a study, ServiceValue GmbH, in collaboration with the Goethe University of Frankfurt am Main and the renowned newspaper DIE WELT, examined the customer service of over 5,000 companies. This impressive project relied on over two million customer judgments and covered 420 different sectors.